Privacy Policy

Understanding that its customers have high expectations, Internet Banking of India (The Bank) takes the privacy, confidentiality, and security of its customers’ personal information very seriously. The Internet Banking is dedicated to preserving the privacy of its customers by maintaining the confidentiality of their personal information, using it exclusively for reasons that are directly linked to the Bank, and taking all steps required to prevent the exploitation of such information. The Bank has created a policy, which it refers to as “the Policy,” in order to protect the confidentiality of customer information that has been entrusted to it. This policy explains how the Bank collects, uses, discloses, stores, protects, and gets rid of personal information, as well as sensitive personal data or information.

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Purpose of Collection and Use of Personal Information

The Internet Banking collects and makes use of a variety of customer data, including financial data as well as other data about the customers’ identities. The Bank will only collect and use this information for the specific purpose of doing business, for any reason that is directly related to conducting business, or for any other legitimate purpose that is required in order to comply with applicable laws and regulations. Any customer information collected by the bank for the purpose of cross-selling or for any other reason will be treated with the utmost discretion and discretion.
The Bank is not responsible for determining whether or not the information that the Customer has provided is accurate.
For the purposes of this Policy, the Bank is not accountable for any information that is already known to the public or that is easily available to the public, or that was supplied in accordance with the Right to Information Act of 2005 or any other law that is now in existence.

Cookie policy

The digital channels of Internet Banking of India make use of a broad variety of additional resources for data analysis from the outside. Every time you visit a website, the cookies that are used by these technologies to remember your preferences are transferred to your device. Cookies are used for a number of different things, including keeping track of your preferences and settings, customising your browsing experience, and monitoring and enhancing the performance of the website. These cookies are used to monitor a user’s behaviour on a website by collecting information on things like the pages that were seen and the patterns of navigation utilised. Cookies placed by third parties only collect statistical information, which cannot be linked to a particular user. If you continue to browse our site, we will assume that you are OK with us placing cookies on your computer and that you have no objections to this. The user only has to update the settings on their device or browser in order to disable or delete these cookies. The Union Bank of India expressly disclaims any and all responsibility for any and all cookies that may have been installed on a user’s device by another website.

Disclosure of Personal Information

In the event that the Bank is required to disclose the personal information to a third party on a need-to-know basis, and provided that in such a case, the Bank shall inform such third party of the existence of the customer’s relationship with the Bank and the nature of the personal information disclosed, except as otherwise agreed in writing or otherwise between the Bank and the customer.

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